Our Mission

To incorporate many core values into our industry.  To serve and keep our customers best interests at the forefront and to supply uncompromised quality in workmanship, parts and customer service.

Our Goal

Happy Customers * Each Time * Every Time.

 

Customer Value Statement

Service:   We strive to accommodate the needs of our customers by providing quality service and parts in an atmosphere of willingness and dedication to serve.

Caring:  We take on the responsibility to show genuine interest and concern in our customers needs.

Happy Customers:  We strive to ensure that our customers are Happy Customers - Each Time - Every Time

Excellence:  We strive to progressively respond to our customers' needs as reflected by changing trends and technology. We are committed to actively pursuing excellence and quality service.

Respect:  We treat all customers with dignity, respect and courtesy. We believe every customer is unique and has the right to participate in decisions that affect their vehicles.

Best Price:  We commit to keeping our pricing structure competitive and best value for our customers.

Reputation:  Our aim is to provide quality service, parts and value that ensures our reputation continues as a market leader.

Automotive Specialists:  Scherbra Group is an accredited organisation with peak governing bodies and licensed with Arctic.  Our staff are specialists in their field with many years of experience.